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#QUEST DIAGNOSTICS CUSTOMER SERVICE BILLING HOW TO#
#QUEST DIAGNOSTICS CUSTOMER SERVICE BILLING FULL#
#QUEST DIAGNOSTICS CUSTOMER SERVICE BILLING DOWNLOAD#

To apply for our Financial Assistance Program, download an application and mail it to the address listed on your invoice, or, call the Customer Service phone number listed on your invoice.įor additional questions please contact Billing Customer Service. If you do not have an invoice, contact Billing Customer Service. CT), five days a week (Monday through Friday), and is staffed with more than 25 representatives at any given moment to ensure a rapid response time for customer inquiries. To take advantage of a payment plan, call the customer service phone number listed on your invoice. Our Customer Support Center is available twelve hours a day (7 a.m. Shop for tests that can help you understand - and potentially reduce - your risk of cardiovascular disease. Help identify common environmental, respiratory, or food allergens affecting your immune system. The guidelines are updated annually and are available at the HHS website. Explore a wide range of womens health tests that measure progesterone levels, thyroid function, menopause phases, and more. Department of Health and Human Services poverty guidelines. We will determine your eligibility based on your income and the U.S. Discounts are based on guidelines provided by the US Department of Health and Human Services and can be as much as 100% of your amount due. We offer tiered discounts that take into account your income and family unit size.

#QUEST DIAGNOSTICS CUSTOMER SERVICE BILLING FULL#

We offer payment plans, which allow those who are unable to pay their full balance by the due date, to make monthly installment payments. Through our Patient Assistance Program, we tailor solutions for uninsured or underinsured patients based on individual circumstances and may adjust some or all laboratory charges if you cannot afford to pay for your testing. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.We are committed to providing clinical laboratory services regardless of your ability to pay.

#QUEST DIAGNOSTICS CUSTOMER SERVICE BILLING HOW TO#

Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law.

After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.

In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees.

After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.

For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. Pay your Quest Diagnostics bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers.